Call · 8am–8pm

02Questions

FAQs

Can you help after a hospital stay?

Yes. Many families call us when someone comes home after a hospital stay or surgery. The doctor visits first, goes through the discharge papers, medicines and reports, and writes a recovery plan with you. Nurses then visit on the days you agree to check vitals, medicines and wounds, and the doctor comes back if anything changes.

Do you look after people recovering from a stroke?

Yes, at home and alongside their hospital team. The doctor checks how recovery is going, reviews medicines and blood pressure, and builds a plan with the family. If the plan needs physiotherapy, we arrange it and keep it part of the same plan.

Can a doctor visit someone who is bedridden?

Yes. That is exactly why we come to you. The doctor examines the patient in their own bed, and the care plan covers what the family and nurses need to watch, such as skin, eating, medicines and comfort. If longer nursing support is needed, we arrange it and keep it part of the same plan.

Do you care for people with dementia or Parkinson's?

Yes. A familiar doctor and regular nurse visits at home are often easier than clinic trips. The doctor reviews medicines and day-to-day changes with the family and keeps the plan up to date as needs change.

Do you offer palliative support at home?

We can support families who want care focused on comfort at home. The doctor visits, reviews symptoms and medicines, and agrees a plan with the family, working alongside the patient's oncologist or hospital team where there is one.

Can you come today?

Sometimes. Call the helpline between 8am and 8pm and we will book the doctor's first visit at the earliest free slot. If a slot is free that day, we can come the same day, but we can't promise it. Not an emergency service; in an emergency, call 108.